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• Customer relationship management (CRM)
Course Content
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• Introduction to supply chain management
• Manufacturing planning and control environments
• Demand management and forecasting
• Customer relationship management (CRM)
• Sales and Operations Planning (S&OP)
• Master scheduling
• Material requirements planning (MRP)
• Capacity management and production activity control
• Inventory management
• Financial impact of inventory management
• Purchasing and physical distribution
• Lean and quality systems
• Theory of constraints
Supply Chain Certificate
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